Data We Gather and Why It Matters
When you create an account, we collect your name, email address, date of birth, and the billing details tied to your chosen payment method — whether that's PayPal, Venmo, or a Play+ prepaid card. We also log device identifiers, IP addresses, and session activity so we
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can keep your account secure and flag anything unusual. Transaction records from PayPal and Venmo deposits and withdrawals are stored for financial compliance purposes as required under applicable state law. We do not sell your personal data to third-party marketers. Analytics tools on our site collect
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anonymized browsing patterns — page paths, session duration, click events — to help us improve how the lobby functions on mobile. If you contact support through live chat, those transcripts are stored for a limited period and used only for service quality and dispute resolution. Your
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Play+ card number is never stored in plain text on our servers; it is tokenized at the point of entry. Access to your data and how long we keep each category is described in the sections below. Availability of this service depends on local law and
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eligible states.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.